Follow these instructions to connect or reconnect your 804Mesh satellite unit. Start by connecting your unit to a power source…

Truleap doesn’t offer device support, but here are some basic troubleshooting steps that may help you solve the problem! Keep reading…

Start by locating the modem and verify that everything is plugged in properly. If it is connected, check the lights. Are they red or green?

Unplug the power for about 15-30 seconds. Plug the power supply back in and wait 2-5 minutes for the connection to come back.

First, you will want to locate the Cyber Power Unit. Usually, they are placed inside the garage or basement or on the exterior of the house.