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The average cost of IT downtime is $8,000 per hour.
Over the course of a year, unexpected downtimes can cost small to medium-sized businesses of an estimated $100,000 in revenue. The cascading effect doesn’t stop at direct financial loss. It impacts client trust, business reputation, and overall operational efficiency.
In today's fast-paced business world, technology is no longer a luxury; it's an essential lifeline. At the core of all operations, technology serves as the backbone of efficiency and productivity. That's where we step in. Our primary goal is to ensure our community thrives by leveraging stress-free technology & support. We understand the importance of uninterrupted operations, enabling businesses to focus on what truly matters: their core objectives and services.
Does waiting for IT support seem to constantly slow down your business’s productivity?
How much does waiting for IT support affect your bottom line?
The Real Cost of Waiting
The cost of downtime isn't just financial. It's measured in lost productivity, missed opportunities, and employee morale. As business operations become increasingly digitized, the question is not if you will face IT issues, but when. Does it seem like waiting for IT support is a recurring theme, continuously hampering your business's productivity? And more importantly, have you ever calculated how much these waits cost you in real-time revenue and business opportunities? It's high time to consider an IT support structure that offers quick resolutions, effectively saving your bottom line.
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IT Support Features
Efficient Process: Our streamlined approach ensures that issues are addressed at their root, reducing the likelihood of recurring problems.
Clear Satisfaction Metrics: We believe in transparency. Our clear metrics provide insight into our performance, ensuring we always meet and exceed your expectations.
Response and Resolution Tracking: No more waiting in the dark. Track the progress of your IT requests in real-time, from initial report to resolution.
< 15 Minutes
Average Response
Time
We pride ourselves on our swift response rate, ensuring minimal disruption to your operations.
< 60 Minutes
Average Onsite
Time
Should an issue require onsite intervention, our team is prepared to arrive and resolve it in under an hour.
In the digital age, robust IT support isn’t a luxury—it's an imperative. Don't let IT challenges impede your business growth. With our comprehensive support, your technology will act as the catalyst that drives your business forward. Ready to make the shift? Get started with us today, and unlock the full potential of your business operations.
Questions?
TruLeap Business Services
Benefits of IT Support
Fixed Price
Say goodbye to unpredictable IT bills. Our fixed pricing model ensures you’re never caught off guard. With clarity on your monthly expenditures, businesses can transform capricious capital expenses into predictable operational costs, enhancing financial planning and budgeting.
Unlimited Support
A product, no matter how advanced, is only as strong as the support backing it. With us, you're not just buying a service; you're investing in a partnership. Enjoy peace of mind knowing that 24/7 support is just a call away, covering all equipment and IT-related issues.