Live Updates Thank you to all that attended our Annual Meeting this last Saturday!
Pedro Baptista
Operations ManagerPedro's passion for technology began at a young age. As a kid growing up around Nintendo and Sega game consoles, Pedro quickly fell in love with video games. As a teenager, he spent hours tinkering with computers, optimizing them to enhance his gaming experience. What started as a hobby quickly evolved into a career in 2005 when he joined Dell Computers, where he honed his skills troubleshooting and repairing up to 25 computers daily. Through his five years at Dell, he developed extensive technical expertise before joining the TruLeap team in 2010. In 2015, he was instrumental in launching the company’s Business Division, helping expand its services to clients all throughout Idaho.
With a deep enthusiasm for technology and continuous learning, Pedro enjoys exploring emerging trends, particularly in cryptocurrency. Outside of work, he can often be found riding his Harley Street Glide, on the mats training in Jiu Jitsu, or out on the green attempting to golf. He currently resides in Twin Falls with his wife, Josi, and their pets.
Bob Kraut
General ManagerWith over 20 years in the telecommunications industry, Bob Kraut is currently the General Manager of TruLeap Technologies located in Filer, Idaho. He is responsible for the day-to-day operations, as TruLeap serves customers in and around the Filer and Twin Falls areas as well Jackpot in Northern Nevada. Bob began his career in Telecommunications as Accounting Manager in Montrose, IL and progressively advanced to his current GM role with TruLeap and SimplicIT. He earned his bachelor’s degree in Accounting in 1992 and his CPA Certification in 2000. His background in telecommunications includes Controller and CFO positions and a stint as the Regulatory Accounting Manager at Hawaiian Telcom in Honolulu, HI. His passion is creating a team environment at work, to allow each member of the team to leverage his/her skillset; and to capture opportunities and achieve growth to create an organization that will stand the test of time. Bob enjoys golfing and finding time to make smoked Tri-Tip and smoked tenderloin on the weekends. He is also always willing to share his most recent batch of “Cowboy Candy” with anyone brave enough to try it.
Jason Ramsey
Solutions Consultant - Twin Falls, IdahoJason, a fourth-generation Idahoan, has always been drawn to the world of entertainment and storytelling. With a background as a radio DJ, musician, comedian, and writer, he has spent years captivating audiences in various creative roles. Now, he brings that same energy and passion to the technology industry. Whether sharing one of his countless rock and roll stories or helping customers navigate their I.T. needs, he is always ready to connect and provide solutions. At TruLeap Technologies, he is dedicated to making technology simple and stress-free.
Philip Nace
Systems EngineerPhil is originally from Upper Michigan but has lived in many states, including Alaska for a period of 14 years. Coming from a family of engineers Phil’s ability to know how things work has made him the go to fix it guy his whole life. He served in the U.S. Air Force as a Munitions Systems Apprentice. And has since gained over a decade of experience in Information Technology in varying positions from IT Specialist to Helpdesk Support Engineer and now Systems Engineer. They have diverse interests in fields such as Amateur Radio, Meteorology, and Systems Integration. He has studied Computer Repair and Network Administration at the College of Southern Idaho. Phil currently lives south of Filer on the Clover Tract with his wife, 2 boys and way too many dogs.
Jason Hompland
Systems AnalystJason grew up in the Jerome area and developed an early interest in technology, taking A+ and Network+ courses during high school. He applied this knowledge by building custom computers and hosting LAN parties, making the most of dial-up internet at the time. After graduating, he joined Dell Computers when the company opened in Twin Falls. In 2004, he transitioned to an I.T role at Cactus Pete’s before joining the TruLeap team in September 2023.
Outside of work, Jason enjoys spending time outdoors and crafting custom knives.
Zachary Calderon
Systems AnalystOriginally from San Diego, Zachary developed a passion for technology early on, fascinated by how it continues to shape everyday life. He quickly became the go-to person for friends and family, always ready to troubleshoot and fix any tech-related issue.
In the spring of 2022, he joined the TruLeap team as a Tier 1 technician for the ISP service desk, where he puts his problem-solving skills to work helping customers with their technology needs. Outside of work, he enjoys spending time with family and friends, whether gaming, fishing, or enjoying the outdoors. He also has a sense of humor about life’s simple pleasures—He loves short walks to the fridge, drinking piña coladas, and getting caught in the rain.
Cody Staup
Service Desk AnalystCody developed a passion for technology in his teens while building gaming computers. After pursuing a career in law enforcement, he enlisted in the U.S. Air Force in 2016, serving six years on active duty and two more with the Oregon Air National Guard. In 2024, he transitioned to civilian life, earned his A+ certification, and joined the TruLeap team while pursuing a bachelor's degree in cybersecurity at Western Governors University.
In his free time, he enjoys gaming, hunting, fishing, and spending time with his wife, Heather, and their three sons. He’s also a devoted University of Oregon football fan and an avid player of Destiny 2, Diablo 4, and Escape From Tarkov.
Aaron Kincaid
Field Service TechnicianAaron is a skilled Field Service Technician at Truleap with 23 years of IT experience. A Magic Valley native and Valley High School graduate, he holds ITIL 4 and A+ certifications and is currently working toward his Network+ and Security+ certifications. He is also pursuing a Cyber Security degree at Western Governors University. An avid reader and fan of Star Wars and The Lord of the Rings, he enjoys spending time with his wife, Heidi, and their children. Their lively home includes four cats and two dogs, ensuring there is never a dull moment.
Jesse Summers
Service CoordinatorJesse started her journey studying mechanical engineering and diesel mechanics before finding her passion in engineering and project management. She thrives on tackling technical challenges, focusing on the details, and ensuring projects are completed successfully from start to finish.
Outside of work, Jesse enjoys hands-on creativity, using her laser cutter, 3D printer, and vinyl cutter to bring ideas to life. Based in Hagerman, ID, she appreciates the balance of professional growth and personal creativity in the place she calls home.
Nathan Emerick
Service LeadNathan is a builder and adventurer who thrives at the intersection of the digital and natural worlds. A lifelong Idahoan, his happiest moments are spent off-road—exploring mountain trails or camping beneath Idaho’s wide-open skies. He is passionate about sharing his love for the outdoors with his son, making their weekends a time for fresh air, exploration, and discovery.When the gear is packed away, Nathan turns his focus to the digital frontier. With a strong fascination for Artificial Intelligence, he is driven by its potential to redefine how we create, automate, and build for the future.
Colton Kitzmiller
Systems Analyst L2Colton is an Idaho native with nine years of experience in IT, having served as a Systems Engineer, Technical Account Manager, and Sales Engineer. Throughout his career, he has focused on more than just keeping systems running—he is passionate about making technology simple, reliable, and impactful for the people and businesses who depend on it. While he enjoys staying on top of emerging technologies, what truly sets him apart is his attention to detail and commitment to building solutions that are clean, secure, and done right from the start.
Outside of work, family is everything to Colton. When he’s not immersed in technology, you’ll find him spending time with loved ones, golfing, or skiing in the Idaho mountains.
Matt Couch
Technical Account Manager, Boise, IdahoBio coming soon!