Password Reminder

You’ve heard it before, but we’ll say it again. It’s important to have strong passwords and change them regularly to help keep your accounts safe. Here are the basics: – Don’t use personal information. This includes names of people in your family, your address, or birthdays, since this information can be publicly available to hackers. – Don’t use real words. …

Make Merry Memories

When you can’t be together in person this holiday season, gather virtually instead. With our high-speed internet, group video calls will go more smoothly and feel more festive. You’ll also enjoy merrier online shopping, gaming, learning, streaming, and more. Contact us to sign up for a new or upgraded internet plan.

Upgrade Your Internet Speed

Houses made of gingerbread, frosting, and candies can get by on their sweet looks alone. But the houses we actually live in are filled with all kinds of technology requiring big internet speeds — computers, tablets, smartphones, gaming consoles, streaming devices, smart home devices, home security equipment, and so on. Contact us to get an internet speed upgrade or for …

Take a Virtual Museum Tour

Due to travel restrictions and risks related to the pandemic, you may be rethinking your vacation plans. But that doesn’t mean you can’t check out the Smithsonian National Museum of Natural History, the London Zoo, or Yosemite — just do it virtually! This article from our current edition of Website Compass magazine shares which websites to visit and what you’ll find when …

Is it Safe to Join a Secret Sister Gift Exchange?

Has a Facebook friend invited you to join a Secret Sister Gift Exchange? It might seem like innocent fun to receive lots of little gifts in the mail, but according to the Better Business Bureau, those gift exchanges are actually pyramid schemes. Like any other pyramid scheme, it relies on the recruitment of individuals to keep the scam afloat. Once people …

How to Join a Zoom Call

Are you new to Zoom? Here’s how to join a Zoom call on a computer via an invite URL link: 1. Click on the meeting invite URL link that the host shared with you in an email. 2. You’ll be prompted to download and install Zoom when you click a link to join for the first time. 3. When prompted, …

Scam Alert! Beware of Charity Scams

There’s been no shortage of disasters in 2020. Scammers are taking advantage of these events, and our compassion and generosity, to try and steal money. You may be approached in person, by phone, or by email. Or scammers may set up fake websites which look similar to those operated by real charities. Watch for the warning signs: – You’ve never heard …

Choosing the Best Location for Your Router

Did you know location matters when it comes to your router? You’ll get the best Wi-Fi performance if you place your router in a central location in your home. Here are more tips:   – Avoid physical obstructions. Plaster or brick walls tend to have the most negative impact, but any obstruction including cabinets and furniture weaken the signal to some …

Tech Tip: How to Set Up a Smart Speaker

Planning to add a smart speaker to your home? You’ll be happy to know the setup process is pretty straightforward. While the steps will differ somewhat depending on the model of smart speaker, they’ll be something like these:   1. Make sure you have electrical power and Wi-Fi available. 2. Plug in the device. 3. On your phone, download or open the …

What NOT to Burn in Your Fireplace

A crackling fire is so cozy on a cold day. But to avoid safety hazards, never burn these items in your fireplace: wet wood, Christmas trees, paper with colored print, household plastic, plywood, particle board, or chipboard. You can, however, safely use rolled-up white papers from old phone directories as fire-starters.