Case Study

Title Fact

The Challenge

Overcoming the "Down-Time" Barrier

In the fast-paced world of real estate, TitleFact Inc. handles sensitive customer data and high-stakes transactions where "time is money." Operating since 1952, the company’s reputation is built on trust and efficiency. However, their previous service provider was failing to meet the modern demands of the industry.

Owner Rudy Ashenbrener noted that inconsistent speeds and frequent reliability issues were becoming a bottleneck. For an escrow company, a network outage doesn’t just mean an internet lapse—it means delayed closings and frustrated clients.

“Whether it’s wiring millions of dollars, whether it’s personal information from our clients, everything has to be protected.”

The Solution

Dedicated Fiber & Local Support

TitleFact partnered with TruLeap Technologies to overhaul their digital infrastructure. TruLeap’s Service Lead, Nathan Emerick, identified the need for a Dedicated Fiber Connection—a solution providing symmetrical speeds and enhanced security specifically designed to protect sensitive financial and personal data.

“Bringing their infrastructure back in-house, we were able to eliminate a lot of the failure points.”

The Impact

100% Uptime

Since making the switch to TruLeap, TitleFact has experienced zero downtime.

74 Years of Excellence

Supporting one of Twin Falls’ longest-standing businesses with future-proof technology.

0 Automated Menus

TitleFact now bypasses the "long automated menus" of national providers for immediate, local Magic Valley support.

The Results

The transition was "night and day" for the TitleFact team. By removing technical instability, the company was able to return its full focus to its clients.

"With TruLeap, we don't have to worry about the unknown."

Beyond the technical specs, the partnership provided the one thing a business owner needs most: certainty.

"What TruLeap gives us is peace of mind, and in my industry, that's everything."

— Rudy Ashenbrener, President/Owner, TitleFact Inc.

Ready to secure your business foundation?

TruLeap Technologies isn’t just a service provider; we’re a partner in your growth. Contact us today for a consultation on how our dedicated fiber and local support can give you the peace of mind your business deserves.