FAQs & RESOURCES

WPS stands for Wi-Fi Protected Set-up and is a security standard that makes it easier and faster to connect your GigaSpire BLAST to other wireless devices.

When the LED is solid blue, which indicates an active Internet connection, or is blinking red, which means there is no service or Internet connection detected.

The best place to put the GigaSpire BLAST is in a central location with good “line of sight” visibility to the main areas of your home. If you need to place the GigaSpire in a non-central location and find it does not reach all the areas in your home where you use the Internet, you can request a mesh unit to extend your signal.

Tip: Avoid placing the GigaSpire BLAST next to large appliances, behind TVs, or in “service closets” such as power distribution or fuse panels. While the GigaSpire is designed to provide extensive wireless range and coverage, these devices are sources of interference and may reduce your throughput or range.

For best performance, be sure to place the GigaSpire BLAST upright and in a central location.

The GigaSpire BLAST supports both 2.4 GHz and 5 GHz radios. However, if you still find you have problems, contact TruLeap for assistance.

You can press the RESET button on the back of the GigaSpire BLAST for at least 10 seconds for a factory re-set, but only take this step if your service provider requests that you do this. You will lose Internet service.

You can purchase an inexpensive gigabit switch and plug that into your LAN port to give you the ability to plug in multiple devices.

Use the following methods to reboot your GigaSpire BLAST: Remove power from the GigaSpire BLAST for 30 seconds, then re-apply power.

If your device supports WPS, simply follow the instructions included with your device’s installation manual. Press the WPS button for less than 3 seconds on the back of the GigaSpire BLAST when instructed.