We Hope the Coming School Days Add Up to Great Experiences

We’re a big supporter of our community’s schools and the important work happening inside their classrooms — from solving problems to inspiring creativity. As another new school year begins, we wish good luck to all the students, parents, and teachers in our service area.

How Facebook Decides Which Ads to Show You

Are you sometimes puzzled by the ads in your Facebook News Feed and wonder why you’re seeing them? To see why Facebook is showing you a particular ad: 1. Click ••• in the top right corner of the ad. 2. Click “Why am I seeing this ad?” and you’ll see different reasons. For example, “You visited the advertiser’s website.” 3. If available, click > next to the reason …

FAQs on Live Streaming

Live TV streaming services — such as AT&T TV NOW, fuboTV, Hulu Live TV, Philo, Sling TV, and YouTube TV — deliver prime-time network shows and sports over your internet connection. Thinking about switching from cable TV to a live TV streaming service? Get answers to frequently asked questions. What channels are available? Each service offers a different selection of …

Take a Closer Look at Fiber Optic Cable

Still trying to figure out the technology behind sending a fax? Fiber-optic cable will give you something else to think about. Fiber-optic cable is made out of incredibly pure glass that’s as thick as a strand of hair. It’s coated in 2 layers of reflective plastic. A light source (usually a laser) travels through the glass strands and continuously reflects …

Loss of Service?

Just because our office doors are closed doesn’t mean we’ve quit working for you. Our staff is on-call 24/7/365 to monitor your service and be available for outages even during weekends and holidays. However, sometimes we’re not aware of outages in smaller, localized areas. The fastest way to get your service restored is to call and report it directly to …

Why Buffering Occurs, and How You Can Minimize It

How To Stop Computer From Buffering When you’re looking forward to a relaxing evening watching a movie or catching up on your favorite TV series via streaming, encountering the dreaded rotating arrow or spinning circle that indicates buffering is taking place can be incredibly frustrating. You may find yourself wondering how to stop computer from buffering, as it can ruin …

Internet Connectivity Has Never Been More Important

The pandemic has changed daily life for everyone, and TruLeap Technologies is no exception. Some of our employees are now working from home and procedures for our field technicians have been adjusted for their safety. What hasn’t changed at TruLeap Technologies is our long-term commitment to keeping you connected. Years ago we invested heavily in our fiber networks to provide …

Call Before You Dig

At least a few days before you dig on your property, you must call 811 to get underground utility lines marked. This helps prevent unintended consequences such as injuries, damage to your property, utility service outages to the neighborhood, and potential fines and repair costs. Some homeowners, however, are confused about when they need to call 811. So we’re clearing …

Support Small Businesses During This Crisis

Buy gift cards for future use. Call them or see if they have an online purchase option. Shop online from local businesses. If they haven’t offered online shopping before, check again. They may be offering it now. Choose local grocery stores and pharmacies over big-box chains when possible. Order takeout or delivery, and tip the delivery person generously to help …

5 Tips to Make Working From Home Work For You

Get the technology needed to work remotely.You may need to add applications like Slack, GoToMeeting, Skype, etc. to communicate with customers and co-workers. Make sure you have enough bandwidth to work.Consider disconnecting some devices or shutting down some programs to free up some space. (See #3) You’re probably not the only one in your home office. Your kids might be …