WHAT SHOULD YOU DO BEFORE SCANNING QR CODES?

While many QR codes are trustworthy, fraudulent ones are used for malware and phishing. To be safe, use a QR scanner that displays the URL before it opens the website — such as the built-in one that came with your phone — so you can stop the process if the URL looks suspicious. Most third-party QR scanners instantly display the …

WHY MOVIE DIALOGUE IS GETTING HARDER TO UNDERSTAND

When you stream movies, do you sometimes struggle to understand what’s being said? You’re not alone. In the past few years, movie dialogue has become more difficult to understand. This can be because the director intentionally wants to mimic the real world, the actors choose an “under your breath” delivery, or the compressed audio files required for streaming are of …

HAPPY VALENTINE’S DAY

We love what we do because of customers like you! Thanks for trusting us to keep you connected to what matters most. We hope your Valentine’s Day is filled with many lovely moments.

BAD BOTS COMPRISE NEARLY 40% OF ALL INTERNET TRAFFIC

A bot – short for robot – is a software program that performs automated, repetitive, predefined tasks. Bots typically imitate or replace human user behavior.  While some bots, such as search engine crawlers, are good, bad bots are built to carry out malicious attacks at scale.   When left unchecked, these bad bots can steal data, affect site performance, and even lead to …

GOLDEN RULES TO THWART SCAMMERS

Follow these three golden rules from Google and the Cybercrime Support Network to avoid getting scammed: 1. Slow it down. Scammers often create a sense of urgency. 2. Spot check.   Do your research to double check the details.  3.  Stop, and don’t send payment.  No reputable person or agency will ever demand payment on the spot, especially via gift cards.

COMMON MISCONCEPTIONS ABOUT PAPERLESS BILLING

Are you afraid that paperless billing isn’t secure?  The reality is that paperless billing has many safeguards in place, making it more secure than having statements and payments in a mailbox when they could be stolen. Do you think you need paper bills to remind yourself to pay? It’s actually more convenient to receive text and/or email reminders of when your …

MEMES MIGHT BE DATA MINES

Your Facebook feed probably includes memes with questions such as “What was the first concert you attended?’ or “Your birth month determines which celebrity you marry. Are you happy?” While these questions may look innocent, they could be part of a data mining operation. Check out the Website Compass article for details on this potential threat.

AFFORDABLE CONNECTIVITY PROGRAM

The FCC’s new Affordable Connectivity Program (ACP) replaces the temporary Emergency Broadband Benefit (EBB) developed at the start of the pandemic. The ACP provides a discount of up to $30 per month toward internet service for eligible households. Get more details and eligibility criteria at www.fcc.gov/acp.

How to Safely use Public Wi-fi

To minimize your risk of hackers gaining access to your personal information when you use public Wi-Fi, treat all Wi-Fi links with suspicion. Speak with an employee at the business to get the name of the legitimate Wi-Fi network, since hackers can set up a bogus link with a connection name that’s deliberately similar to the real one.

Email Issues – logging in, sending, and receiving emails

Reset Email Password / Login Issues If you are needing a password reset, please contact us at 208-326-4331.  Not receiving or sending emails If you are having issues sending or receiving emails with a third-party client, the best and easiest option would be to call 208-326-4331 and we can help with that more in-depth if needed.