FAQ: How do Chatbots Work?

A chatbot is a computer program that’s designed to simulate human conversation. For example, a box may pop up on a website you’re visiting, asking if you have questions or need help. How do chatbots work? That depends on which type of technology is being used. There are three common types available today: RULE-BASED CHATBOTS: They provide a pre-defined answer to very …

Call 811 Before You Dig

We know you can’t wait to get started on spring yard projects. But remember that all sorts of utility lines could be buried on your property and easily damaged by even shallow digging. This can result in service interruptions to your entire neighborhood.   Before you dig, always call 811 to have utility lines marked with flags. The affected local …

Beware Fake Check Scams

With the help of a scanner and a good printer, a crook can fabricate a bogus check that’s hard to distinguish from the real thing. That’s why you need to be aware of how these scams work and learn to spot the warning signs.   Check out our Website Compass article on fake checks now.

Celebrate National Ag Week!

As you sit down to eat this week, we encourage you to think about the farmers and ranchers who helped make that meal possible. National Ag Week is organized by the Agriculture Council of America, a nonprofit dedicated to increasing the public’s awareness of agriculture’s role in modern society.

Make Sure “Free Trial” Video Streaming Doesn’t Cost You

Let’s say you want to watch a TV series your friends have been raving about that’s only available from one streaming service. Naturally, it’s a service you don’t have and don’t want to sign up for on a long-term basis. If available, take advantage of a free trial to binge the series over a weekend. Or maybe your family is …

Scam Alert! Beware of Craigslist Scammers

Do you sell items using Craigslist or another online marketplace? Watch out for a new scam that attempts to use your phone number from the ad to scam others. The scammer contacts you about the item for sale and says something like, “There are lots of scammers on Craigslist these days. I need to make sure you’re really who you …

On This Day in History

Today is the anniversary of the day in 1876 when Alexander Graham Bell transmitted his first phone call to Thomas Watson. By doing so, Bell rang in a whole new chapter in communications history. Imagine what life was like before the phone was invented and how thrilled early users must have been to hear the voices of faraway loved ones. …

Speed Up Your Home Wi-Fi

We offer lightning-fast internet speeds, but if your Wi-Fi router is out of date or not set up correctly, it could be slowing you down. Here are some tips to help you maximize router performance:   1. Move your router to its ideal position. It should be centrally located in your home and away from thick walls made of brick or concrete.   …

Help Fight Fraud

Been contacted by an impersonator of a government agency or business? Lost money from a suspicious job opportunity? Experienced annoying phone calls? The FTC urges you to fill out the form at reportfraud.ftc.gov/#/assistant. This helps the FTC and its law enforcement partners investigate and bring cases against the perpetrators of these illegal or unethical activities. The FTC also uses reports to spot trends, …

Give Your Eyes a Rest

Continuous or prolonged use of technology can lead to computer vision syndrome (CVS), which may include eye strain, headaches, fatigue, burning or tired eyes, loss of focus, blurred vision, double vision, or head/neck pain. The American Optometric Association (AOA) recommends implementing a 20-20-20 rule with technology — take a 20-second break every 20 minutes and look at something 20 feet …