Financial assistance is available to help qualified low-income households access essential broadband and voice services.

The Federal Communication Commission’s (FCC) Lifeline Program offers a discount up to $9.25 a month on eligible services. Lifeline discounts are available to eligible customers in Idaho and Nevada.

A brief summation of program rules are listed below.

• If you qualify, your household can get Lifeline assistance for phone or internet service, but not both.
• If you get Lifeline for phone service, you can get the benefit for one mobile phone or one home phone, but not both at a reduced rate of $5.25.
• If you get Lifeline for internet service, you can get the benefit for your mobile phone or your home connection, but not both.
• Your household cannot get Lifeline from more than one phone or internet company.
• You are only allowed to get one Lifeline benefit per household, not per person.
• If more than one person in your household gets Lifeline, you are breaking the FCC’s rules and will lose your benefit.
• Your eligibility must be renewed each year.

Financial assistance from the Idaho Telephone Service Assistance Program (ITSAP) is available in Idaho to help qualified low-income individuals pay for telephone service. ITSAP offers a $2.50 discount on monthly telephone bills.

To qualify for both ITSAP and Lifeline, you must be a residential customer who is:

• Head of the household.
• Income eligible (income cannot exceed 135% of Federal Poverty Guidelines).
• The name and telephone number on your application must match telephone company records.

To see if you qualify call 2-1-1.

Financial assistance is available in Nevada to help qualified low-income individuals pay for home landline telephone service. Nevada residents may receive a $3.50 monthly discount through the state telephone assistance program, in addition to the federal Lifeline program.

To qualify for both the Nevada discount and Lifeline, you must be a residential customer who is:

• Head of the household.
• Income eligible (income cannot exceed 135% of the Federal Poverty Guidelines, or you must participate in qualifying government assistance programs).
• The name and telephone number on your application must match telephone company records.

To see if you qualify call 2-1-1.